Appointments & Pricing

We are so delighted to welcome you to Lemala Health. 

We realise accessing menopause care can be a big step for women.  

New Consultation
£240

For patients new to Lemala Health

Around 45 minutes

Via video link or telephone

Holistic review of your symptoms

Book an appointment

Follow-up Consultation
£160

For patients seen at Lemala Health within the previous 12 months

Around 25 minutes

Via video link or telephone 

Holistic review of your symptoms

Book an appointment
  • Your appointment fee covers the consultation time, a clinic letter and any standard administration related to your consultation.

  • Unlike many private menopause clinics, we do not charge a separate fee for a prescription written during your appointment.

    If a prescription is requested outside of a clinical appointment, an administration fee of £30 applies. This covers the time required to issue the prescription.

    Please note that if you have a private prescription, you will need to pay separately for any HRT medication. Your doctor will discuss the costs with you during your appointment.

  • If you require the completion of any additional paperwork, for example for insurance purposes, an additional administration fee may apply. This will always be communicated to you before the work is completed.

  • Appointment fees do not include the cost of any investigations, such as blood tests or scans, if clinically advised. Your doctor will discuss these and any associated costs during your consultation.

Your appointment journey with Lemala Health

New Consultation (around 45 mins)

  • We take time to understand your symptoms, medical history and hormonal journey so far.

  • We will talk about day to day factors such as sleep, stress, nutrition, exercise and alcohol, focusing on how these may be affecting your symptoms.

  • Together we create a personalised menopause care plan. This may include HRT, lifestyle advice or other recommended treatments tailored to your needs.

Afterwards

  • Within a few days, you’ll receive a clinic letter summarising your treatment plan. With your permission, we will send a copy to your GP.

  • Prescriptions can be arranged privately via an online pharmacy, or you may choose to discuss our recommendation with your NHS GP. Please note that any private medication costs are payable separately.

  • If blood tests or other investigations are advised, we will help you arrange these.

Settling In

  • After starting HRT, it is quite common to experience mild side effects (such as bloating, mood changes, bleeding or breast tenderness).

  • You can email us with simple queries while your body adjusts - we’re here to support you throughout the process.

Follow-Up Consultation (around 25 mins)

  • This appointment usually occurs after 2–3 months and is an important opportunity to review your symptoms.

  • If needed, we may suggest further medication adjustments, investigations, or lifestyle changes.

  • If a further private prescription is required, there is no charge for writing this, though medication costs remain payable to the online pharmacy.

Ongoing Care

  • After your follow-up consultation, we agree on the timing of future visits. This depends on your symptoms and any medication changes and typically ranges from 3 to 12 months.

  • In between appointments, further prescriptions can be requested via our Repeat Prescriptions page.

  • All women prescribed medication by Lemala Health will have a review at least every 12 months to ensure safe, personalised care.

Book an appointment
  • I’d been struggling with exhaustion, joint pain, brain fog and low mood, thinking it was grief, or just a busy life. After seeing Dr Emma and starting HRT, everything changed - I even found myself dancing in the kitchen with my daughter again. Her evidence-based, practical advice on hormones, exercise and nutrition has helped me get back to living a balanced, happy, fun life

    Carol, Retired Headteacher.

  • I had been really struggling with symptoms, despite the HRT I was using. I had also been struggling with some side effects from oestrogel. Dr Emma Ginns advised some changes to my HRT, having seen the results of a recent blood test. Thankfully, I am feeling so much better following the changes we made!

    Heidi, Company Director

  • I have met with with Dr Ginns on a number of occasions over the last 5 years regarding my symptoms, initially helping me to recognise that they were indeed menopause symptoms, and then helping me to address these with appropriate management. As with everything this evolves over time, and Emma is there with answers and options at every step. I have always found Emma to be very knowledgeable and able to communicate in a way that I understand.

    Amanda, Surgeon

  • I have seen Dr Walling several times regarding my menopause symptoms and then my HRT regime. She always made me feel very comfortable as she is very knowledgeable about the subject and explains things perfectly. I have recommended her to several of my family and friends

    Hilary Johnson, Retired

  • I only wish I’d seen Dr Mari Walling sooner. After years of being told I had fatigue and depression, I finally felt listened to. No judgement, no rush - just expert care. It was a lifeline. I’m now symptom-free and thriving. So glad I did.

    Summer de Graffham