Terms & Conditions - Website Use

Last Updated: 18th January 2026

Welcome to Lemala Health (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website.

By accessing or using this Website, you agree to comply with these Terms. If you do not agree, please refrain from using our Website.

These Website Terms apply only to browsing and use of this Website and its content. If you book or receive clinical services from Lemala Health Ltd, separate Terms and Conditions of Service apply.

1. About Us

This Website is owned and operated by Lemala Health (“we,” “us,” or “our”), a company registered in the UK.

For any enquiries, please contact us at: hello@lemalahealth.co.uk

2. Use of the Website

You agree to use this Website for lawful purposes only. You must not:

  • Use the Website for fraudulent or unlawful activities.

  • Copy, distribute, or modify any content without permission.

  • Upload or transmit viruses, malware, or harmful code.

  • Attempt to gain unauthorised access to our systems.

We reserve the right to suspend or terminate access to users who violate these Terms.

3. Medical Disclaimer - Website Content

The content provided on this Website, including articles, newsletters, downloadable resources and other materials, is provided for general information and educational purposes only.

Website content:

  • Does not constitute medical advice.

  • Does not replace a consultation with a qualified healthcare professional.

  • Must not be relied upon for diagnosis, treatment or medical decision making.

Use of this website does not create a doctor-patient relationship between you and Lemala Health Ltd. or any of its clinicians.

Medical advice, diagnosis and treatment are provided only through booked consultations and are governed by our Terms and Conditions of Service.

If you have any concerns about your health, you should seek advice from your GP, NHS services, or an appropriate health care professional.

4. Intellectual Property Rights

All content on this website, including text, images, graphics, logos, videos, digital resources, and policies are owned by or licensed to Lemala Health Ltd and are protected under copyright, trademark, and intellectual property laws.

You may:
✅ View and download free materials for personal use.
❌ NOT reproduce, sell, distribute, or modify any content without our written permission.

5. Limitation of Liability (Website Use)

To the fullest extent permitted by law, we are not liable for:

  • Any loss or damage arising from reliance on Website content.

  • Errors, omissions, or inaccuracies in the Website content. We do not guarantee that Website content is complete, accurate or up to date.

  • Any technical issues, interuptions, viruses, or website downtime.

  • We are not liable for any indirect or consequential losses arising from Website use.

Our total liability for any claim arising out of or relating to this Website shall not exceed the amount paid (if any) for services directly related to the claim.

These limitations apply only to website use, and do not affect your rights in relation to clinical services provided under our Terms and Conditions of Service.

6. Third-Party Links & External Websites

This Website may contain links to third-party websites, including social media platforms or external resources.

We are not responsible for the content, privacy policies, or practices of these external sites.

We:

  • Do not control or endorse third-party content.

  • Are not responsible for third party privacy policies, practices or information

  • Do not make medical recommendations through third-party links.

Accessing third-party websites is at your own risk.

7. Data Protection & Privacy

Your use of this Website is also governed by our Privacy Policy which outlines how we collect, use, and store your data, in accordance with UK data protection law.

8. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Continued use of the Website indicates acceptance of the revised Terms.

9. Governing Law

These Terms are governed by UK laws. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the English courts.

10. Contact Us

If you have any questions about these Terms, please contact us at hello@lemalahealth.co.uk

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